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Head of Developer Success

Mage

Mage

Software Engineering
Santa Clara, CA, USA
Posted 6+ months ago

Head of Developer Success

TLDR

Use your creativity to engage with developers and build the best data engineering community ever!
Do what you love: code, create content, and help others.
Partner with founders who worked at Airbnb for over 9 years combined.
Backed by Google’s Gradient Ventures because they understand data tools.
Backed by John Riccitiello, CEO @ Unity
Backed by Guillermo Rauch, CEO @ Vercel
ALT

Why we exist

We believe in a world where every developer can create transformational user experiences through the products they build.
Our mission is to make data engineering more accessible so that developers can harness the power of data to create magical experiences.

What is Mage

Mage is an open-source data pipeline tool for transforming and integrating data.
The modern replacement for Airflow.
Our mission is to make data engineering more accessible so that developers can harness the power of data to create magical experiences.
Data engineers use Mage to:
Integrate and synchronize data from 3rd party sources.
Build real-time and batch pipelines to transform data using Python, SQL, and R.
Run, monitor, and orchestrate thousands of pipelines without losing sleep.
Features include:
Orchestration: Schedule and manage data pipelines with observability.
Notebook: Interactive Python, SQL, & R editor for coding data pipelines.
Data integrations: Synchronize data from 3rd party sources to your internal destinations.
Streaming pipelines: Ingest and transform real-time data.
DBT: Build, run, and manage your DBT models with Mage.

Traction

GitHub stars +6.9K
Slack community members +5.2K
Companies in production +550

Responsibilities

Setting company goals and metrics around community and developer experience
Establishing strategies, tactics, and playbooks for local and global community growth
Build the best developer experience organization the world has ever seen
The marketing specialist at Mage will be responsible for executing a wide range of marketing campaigns and initiatives to drive customer engagement and business growth. Key responsibilities include:
Producing compelling, engaging content across digital channels to build the Mage brand and connect with target audiences
Help develop and maintain enablement collateral for prospects and customers, working closely with sales and product team
Managing the company's social media presence and online engagement to increase visibility and drive conversions
Supporting and managing community events, such as meetups, webinars, and conferences, to foster relationships with customers and industry influencers
Demonstrating a strong blend of analytical and creative skills to deliver innovative, data-driven marketing solutions
Leveraging data, machine learning, and AI tools to optimize marketing strategies and campaigns for measurable impact
Supporting the Growth Marketing Manager with other marketing functions such as customer acquisition, digital marketing, and brand development
Staying up-to-date with the latest marketing trends and technologies to ensure Mage remains at the forefront of the industry

Your goals

Increase product adoption and usage:
Develop targeted, personalized marketing campaigns to educate customers on Mage's product features and benefits
Collaborate with the product team to ensure marketing messaging aligns with the evolving product roadmap
Utilize data-driven insights and AI-powered tools to optimize the customer experience and drive higher product engagement
Drive community growth and engagement:
Leverage social media platforms to build an active, engaged community around the Mage brand
Encourage user-generated content and two-way dialogue to strengthen brand loyalty and advocacy
Organize and manage community events, such as meetups, webinars, and conferences, to foster relationships with customers and industry influencers
Expand global brand awareness and reach:
Create localized, culturally-relevant content and campaigns to connect with international target audiences
Leverage SEO, paid advertising, and other digital marketing strategies to increase Mage's visibility in global markets
Partner with industry influencers, media outlets, and strategic partners to amplify the Mage brand across new channels and platforms
Connect with the right target audience:
Craft compelling, personalized content and campaigns that resonate with the target audience and drive conversion
Continuously monitor and optimize marketing strategies based on customer feedback and performance data
Utilize data analytics and AI-powered tools to develop a deep understanding of Mage's customer personas and their evolving needs
By focusing on these key goals, the Marketing Specialist will help drive product adoption, community growth, global brand awareness, and stronger connections with the target audience - all of which are critical to the company's overall success.

Qualifications

You’ve created and/or grew a thriving community of developers
+2 years of working as a developer advocate / DevRel / data advocate / developer experience engineer
+2 years working as a data scientist or data engineer
Proven track record of creating educational and entertaining content
You enjoy talking to developers
Excellent communication and completely autonomous
ALT

Culture + Benefits

Full-time
Location: South Bay Area; we operate on a hybrid work schedule (some positions eligible for full remote work).
Benefits: health, vision, dental insurance

Core virtues

Values are aspirational. Virtues are values in action. Here are the 6 core virtues that define who we are and how we behave. Read more
Victorious as a team
Give people power-ups
Think bold and lead the charge
Deliver magical experiences
Create compounding forces
Level up stats

Chat with us

Apply now

Please email careers@mage.ai with your name and desired position in the subject line, and include the following in your email:
LinkedIn profile URL

Party

Team

Function
Growth
Operations
Design
Engineering
Engineering
Engineering
Engineering

Advisors

Notable angels

John Riccitiello (CEO @ Unity)
Lenny Rachitsky (most popular PM)
Ethan Eismann (SVP @ Slack)
Scott Belsky (founder @ Behance)
Helen Smith (VP product @ Reforge)
Joe Zadeh (ex-Airbnb @ VP)
Lu Cheng (CTO @ Zip)
Mike Curtis (ex-Airbnb @ VPE)
James Beshara (ex-CEO @ Tilt)
Sam Edelson (ex-CEO @ Lovely)
Thomas Layton (ex-CEO @ Open Table)